Web based Hotel PMS Property Management System and CRS Central Reservation System

Hotel System™ is a highly intuitive, attractive and user-friendly web-based Hotel PMS (Property Management System) and CRS (Central Reservation System), ideally suited for operators with one or more small or medium sized hotels in multiple time zones or tax jurisdictions. Being web based, Hotel System comes with website integration as standard, for securely taking online bookings and payment. Operators can create and send confirmation letters, invoices and statements etc. direct from the system, and can even launch and manage full-scale HTML email marketing campaigns without any third-party tie-ups.

Summary of features (current version: 4):

Ten years of development — Hotel System 4 builds on web-based innovation first developed in 2002. While other suppliers have been playing catch-up, often adapting outdated PC-based technologies, we have been enhancing and fine-tuning our hand-coded systems for efficiency, stability and security.

Beautifully intuitive interfaces — The system’s interfaces have been designed to look good and be used intuitively, reducing or even removing training requirements for day-to-day users. Consistent design metaphors and logical colouring have been expertly used to promote confidence and increase productivity.

Accessible from anywhere in the world — Any number of users can concurrently access Hotel System at any time from any PC, Mac, iPad or smartphone with an internet connection and modern browser. The security techniques and technologies employed are similar to those used for internet banking and trading.

No special equipment needed — Hotel System requires nothing more than a basic, internet enabled computer and is not susceptible to viruses or malicious software residing on your office network. We take care of all the specialist hardware, housed in secure, state-of-the-art datacentres in Germany and the UK.

Continual development and improvement — We value operator feedback and continually enhance the system accordingly. Because the software runs on our servers, we are able to develop and improve the system without access of any kind to your computers or network. Any changes we make will instantly be seen by all authorised system users without the need to install CD updates.

Comprehensive financial management sub-systems — Hotel System calculates room and meal charges, and accounts for and reports on takings, turnover and various balances. Confirmation notes, invoices and statements can be generated (with a logo) as printable web pages or PDF files which can be emailed direct.

Scalable — Suitable for groups of hotels in different time zones with hundreds of occupiable rooms and dozens of function or conference rooms, Hotel System 4 is equally ideal for small hotels due to its unit-based pricing model and intuitive interfaces. (Note that EPOS, key card and PBX integration are not yet enabled.)

Multiple charging mechanisms — Room rack rates can be set differently for weekdays/weekends in peak/off-peak months, with automatic adjustment for yield management, length of stay, single occupancy, adjustable periods of high/low demand, individual room location, and configurable special rates.

Four booking entry types: (1) fully automated from your website; (2) individual for walk-ins and telephone bookings; (3) casual groups for multiple bookings by friends or families; and (4) corporate group management including bulk room assignment, en masse check-in and group financial accounting.

Website booking integration — A secure, multi-site, multi-language, brandable online booking module enables rooms to be booked and paid for from your website using the full range of charging mechanisms.

Conference centre management — Conference System™ is integral to Hotel System 4, enabling you to manage and financially control bookings and sub-bookings for a conference centre or function rooms.

Mailing list and email marketing module — Legitimately send personalised plain text or HTML emails to tightly targeted groups of guests and/or clients, avoiding junk folders and maximising delivery (subject to your message conforming to certain rules and regulations, and your mailing list being legally obtained, clean and current).

Manage your hotels from an iPhone or iPod Touch — Due to be implemented this year, a special web app will offer essential system functionality via your iPhone, iPod Touch or most modern smartphones (viewable on smartphones with a WebKit browser engine e.g. Apple’s iPhone, Google’s Android, Nokia’s Symbian S60, Palm’s WebOS etc.).